Account & Data Deletion

1. How to request deletion

Users may request deletion of their ELMBookkeeping Pro account by emailing support@elmbookkeepingpro.com from the email address associated with their account. Please include "Account deletion request" in the subject line.

2. What gets deleted

• Your account profile (Google email, name, profile picture).
• Your business profile (name, address, phone, logo).
• All of your clients, invoices, expenses, and ledger entries.
• Any saved notes, settings, and session tokens.

3. Timeline

Account information and associated user data will be deleted within 30 days of receiving your request.

4. Data we may retain

Some records may be retained if required by law, including but not limited to:

• Anonymized transaction logs required for fraud prevention.
• Records required for tax, accounting, or financial-regulation compliance.
• Records related to legal claims, disputes, or law-enforcement requests.

Retained records are kept only for as long as legally required and are not used for any other purpose.

5. Questions

If you have any questions about deletion, retention, or how to export your data before deletion, contact support@elmbookkeepingpro.com.